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Terms and Conditions of Use - Rentopia.my

1. Acceptance of Terms
By using Rentopia.my, you agree to abide by these Terms and Conditions. Rentopia.my reserves the right to update or modify these terms at any time without prior notice.

2. User Eligibility
– **Homeowners**: Homeowners are allowed to post listings for free.
– **Real Estate Agents**: Agents are currently part of an exclusive free pilot program. Rentopia.my reserves the right to introduce pricing for agent accounts at any time, with prior notice.

3. Account Registration
– Users must provide accurate information when registering.
– Rentopia.my reserves the right to verify and approve accounts before granting posting access.
– Users must agree to the Terms and Conditions by checking a mandatory checkbox before completing registration.
– Rentopia.my reserves the right to suspend or terminate accounts that provide false or misleading information.

4. Posting Guidelines
– Listings must be accurate and not misleading.
– Duplicate or spam postings are not allowed.
– Listings that contain illegal, offensive, or inappropriate content will be removed without notice.
– Rentopia.my reserves the right to remove any listing that violates these terms.

5. Data Privacy
– Rentopia.my collects and stores user information solely for the purpose of operating the platform.
– Personal data will not be sold or shared with third parties without user consent, except where required by law.
– Users are responsible for protecting their account credentials.
– Rentopia.my is not responsible for any unauthorized access to user accounts caused by user negligence.

6. Limitations of Liability
– Rentopia.my is a platform that connects property owners and renters. We do not verify listings or guarantee transactions. Users are responsible for conducting their due diligence before engaging in any agreement.
– Rentopia.my is not liable for any disputes, financial losses, fraud, or damages arising from interactions between users.
– Users agree to indemnify and hold Rentopia.my harmless from any claims, liabilities, or damages arising from their use of the platform.

7. Use of Facebook Group Posts
– By posting in the Rentopia.my Facebook group, users grant Rentopia.my the right to repost, share, or feature their listings on the Rentopia.my website.
– Rentopia.my is not responsible for the accuracy or legality of posts made by users in the Facebook group.
– Users who do not wish to have their posts shared on Rentopia.my must remove them from the Facebook group and email us at support@rentopia.my or whatsapp us at 017-2091060 to request listing rem-

8. Changes to Service
– Rentopia.my reserves the right to modify, suspend, or discontinue any aspect of the platform at any time.
– Rentopia.my may introduce fees for agent accounts or additional features, with prior notice.

9. User Conduct
– Users must not engage in fraudulent, misleading, or illegal activities.
– Harassment, abuse, or discrimination of any kind will not be tolerated.
– Rentopia.my reserves the right to suspend or terminate accounts that violate these guidelines.
– Users must not use automated bots, scrapers, or any other tools to extract data from the platform without permission.

10. Dispute Resolution
– Rentopia.my is not responsible for resolving disputes between users. However, we may, at our discretion, assist in mediation.
– Users agree to attempt to resolve disputes directly before escalating to legal action.
– Any claims against Rentopia.my must be submitted within six (6) months of the dispute arising.

11. Termination Policy
– Rentopia.my reserves the right to terminate or suspend user accounts that violate these terms.
– Termination may occur without prior notice in cases of severe violations.
– Users whose accounts are terminated will lose access to their listings and account data.

12. Governing Law
These terms shall be governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia.

By using Rentopia.my, you agree to these Terms and Conditions.

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